Politique de confidentialité

COLLECT AND PURPOSE OF DATA PROCESSING

theblackmanor.com collect personal data when a user browses and uses the site through the use of cookies in accordance with current legislation.
Data collect takes place when  :

  • creating an account when placing an order

  • registrating to a newsletter

  • writing a review

  • placing products in the basket (functional cookies)

  • requesting informations

In accordance with the general data protection regulations (RGPD) in force since May 25, 2018 the data collected allows us to carry out the following processing : management of commercial relations, particularly during orders, requests for information, transactions , traffic studies via traffic analysis sites, sending of newsletters.

RIGHT OF ACCESS, MODIFICATION AND DELETION

The customer benefits of course from a right of inspection and modification on the information communicated within the framework of the use of the site theblackmanor.com. The law "Informatique et Libertés" of January 6, 1978 gives him the right to access, modify and oppose the personal data that the customer communicates to us to process his order. Any modification request can be made from the customer area or via the contact form.theblackmanor.com

DATA RETENTION PERIOD

theblackmanor.com keeps the data of customers or prospects for a period of five years from the end of the relationship. This period starts from either the last order or the last connection to the customer account. At the end of this period, the data of the customer or prospect will be archived. On the other hand, the data retained due to a legal obligation will be in accordance with the legal provisions in force.

NEWSLETTERS

The user can subscribe to the theblackmanor.com newsletter and therefore wish to be informed of offers, news, promotions. The user can, in his customer area, modify his subscription. He can also do it at the bottom of the newsletter via the unsubscribe link inserted there. In accordance with article L 34-5 of the Postal and Electronic Communications Code, theblackmanor.com may send commercial information electronically to the user if he has not given his prior consent since the user is already theblackmanor.com customer and has not objected to receiving any. The user can end it at any time by clicking on the unsubscribe link in each newsletter.

POSTAL MAIL / TELEPHONE NUMBER

The customer's mailing address and telephone number are necessary for the business relationship between theblackmanor.com and the customer. Theblackmanor.com undertakes not to disclose this information to any business partners, except partners for sending your mail (post, global relay ...) for sending your merchandise under the best conditions.

RIGHT TO BE FORGOTTEN

As a user of theblackmanor.com site, you can request that all data concerning you be erased. To do this, a simple request by email is sufficient or by using the form in the customer area. However, you may be asked to prove your identity in order to prevent a third party from intervening on your behalf.

COOKIES

A cookie is a small text file placed on your computer when visiting a site or viewing an advertisement. Their main purpose is to collect information relating to your browsing on the sites and to provide you with personalized services. In your computer, cookies are managed by your internet browser. Specific information on the management of cookies is accessible via the "Cookie management" link at the bottom of theblackmanor.com site.

BANK DATA

When you place an order on theblackmanor.com, no data is collected or stored. theblackmanor.com uses the services of the PayPal and / or HiPay platform to secure payments. These platforms are strictly regulated as a Payment Institution and Electronic Money Issuer.