Conditions générales de vente

TheBlackManor 
SIREN : 88113242700017 

ARTICLE 1 – OBJECT

The present conditions govern the sales by the company TheBlackManor of the products marketed on its website TheBlackManor.com

 

Article 2 – Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding any processing and shipping costs. In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not the responsibility of TheBlackManor. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. TheBlackManor company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of TheBlackManor until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

 

Article 3 – Orders

You can order on the website: https://theblackmanor.com The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order by TheBlackManor. TheBlackManor company reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

 

Article 4 - Validation of your order

Any order appearing on the website https://theblackmanor.com implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of your order information will be sent to you via the order confirmation email address.

 

Article 5 – Payment

Confirm order implies for the client to pay the indicated price.
Payment is done via Paypal Or By Credit Card with a securised system.
Bank debit is done while order validation.

 

Article 6 – Retraction

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. Returns are to be made in their original condition and complete. In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility (excluding defective product / order error under the responsibility of The Black Manor company which undertakes to reimburse you for the entire order (shipping included) or send you a new item free of charge. ) In the event of exercise of the right of withdrawal, TheBlackManor will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

- The provision of services fully executed before the end of the withdrawal period and whose execution has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.

- The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.

- The supply of goods made to the consumer's specifications or clearly personalized

 - The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection

 - Transactions concluded during a public auction.

 

Article 7- Disponibility 

Our products are offered as long as they are visible on the site https://theblackmanor.com and while stocks last. For products not in stock, our offers are valid subject to availability from our suppliers. In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

 

Article 8 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page. In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code. In the event of delivery by a carrier, TheBlackManor cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.

 

Article 9 – Responsibility 

The products offered comply with current French legislation. The responsibility of the company TheBlackManor can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order. In addition, TheBlackManor cannot be held responsible for damage resulting from improper use of the product purchased. Finally, TheBlackManor cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a breakdown in service, an external intrusion or the presence of computer viruses.

 

Article 10 - Intellectual Property

All elements of the TheBlackManor site are and remain the intellectual and exclusive property of TheBlackManor. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of TheBlackManor.

 

Article 11 - Personal Data

TheBlackManor company reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

 

Article 12-  Proof Archiving 

In accordance with the General Data Protection Regulations (RGPD) in force since May 25, 2018, TheBlackManor will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of TheBlackManor company will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties

 

Article 13 - Mediation System

In accordance with Article L.612-1 et seq. Of the Consumer Code, you have the option of using a consumer mediator in the event of a possible dispute in order to try to resolve it amicably.

The contact details of the mediator (s) are provided below:

-commerce mediator: https://www.mediateurfevad.fr/

 

Article 14 - Applicable lax in the even of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

 

Article 15 – Garanty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be exchanged or refunded. All complaints, requests for exchange or refund must be made by email (theblackmanor@outlook.com) or by contact on the website within 30 days of delivery. The products must be returned to us in the condition in which you received them. In the event of a defective product / order error, The Black Manor undertakes to reimburse you for the entire order (shipping included) or to send you a new item free of charge) The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.